Privacy policy

Effective Date: March 20, 2026
Last Updated: March 20, 2026

BlueBarn ("BlueBarn," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, create an account, start a trial, use our application, or otherwise interact with our services.

This Privacy Policy applies to:

  • the BlueBarn marketing website at https://bluebarn.app
  • the BlueBarn application at https://app.bluebarn.app
  • related communications, demos, support, and account services

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Who We Are

BlueBarn is a barn and stable management software platform designed to help barn owners and operators manage tasks, customers, animals, stalls, and related operations.

Business name: Bradshire Mountain LLC
Brand name: BlueBarn
Location: San Antonio, Texas, USA
Contact email: support@bluebarn.app
Mailing address: 4812 Whaler, San Antonio, Texas 78245, USA

2. Information We Collect

We may collect the following categories of information:

A. Information you provide directly

You may provide information when you:

  • visit our website
  • request a demo
  • contact us
  • sign up for a free trial
  • create an account
  • invite team members
  • use the BlueBarn app

This information may include:

  • name
  • email address
  • phone number
  • company or barn name
  • billing information
  • account credentials
  • support messages and communications
  • any other information you choose to submit

B. Information collected through your use of the service

When you use BlueBarn, we may collect operational and account data such as:

  • account profile information
  • login and authentication data
  • subscription status
  • user activity within the platform
  • records you create in the app, including customer, animal, stall, product, task, schedule, and operational data
  • user invitations and team/member access information

C. Automatically collected information

When you visit our website or app, we may automatically collect technical information such as:

  • IP address
  • browser type and version
  • device type
  • operating system
  • referring URLs
  • pages viewed
  • access times
  • approximate location derived from IP address
  • cookie identifiers and similar technologies

3. How We Use Information

We may use personal information to:

  • provide and operate BlueBarn
  • create and manage user accounts
  • provide the free trial and paid subscriptions
  • authenticate users and secure accounts
  • process payments and subscriptions
  • provide customer support
  • respond to demo or contact requests
  • send transactional messages such as account, billing, login, and service notices
  • improve our website, app, and services
  • monitor usage, performance, and reliability
  • measure marketing performance and attribution
  • prevent fraud, abuse, and unauthorized access
  • comply with legal obligations
  • enforce our terms and protect our rights

We may also use information in aggregated or de-identified form for analytics, service improvement, and business planning.

4. Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies to:

  • keep you logged in
  • remember preferences
  • maintain security
  • understand website and product usage
  • measure the performance of marketing and advertising campaigns
  • improve our website, onboarding, and product experience

These technologies may include:

  • strictly necessary cookies required for the website or app to function
  • analytics cookies to understand usage and improve performance
  • functional cookies to remember settings
  • marketing cookies to measure advertising and remarketing performance

The tools we may use include Google Analytics, Mixpanel, Segment, Meta tracking technologies, Google advertising and tracking technologies, and Microsoft Clarity.

You can usually control cookies through your browser settings. If you disable certain cookies, parts of the website or service may not function properly.

5. Payments and Billing

If you purchase a subscription, payment information may be collected and processed by our third-party payment processor, Stripe, rather than directly by BlueBarn. We may receive limited billing-related information such as:

  • payment status
  • subscription plan
  • billing period
  • partial payment method details where applicable
  • billing contact details

We do not store full payment card numbers on our own servers.

6. How We Share Information

We do not sell your personal information.

We may share information in the following circumstances:

A. Service providers

We may share information with vendors and service providers that help us operate our business, such as providers for:

  • hosting and infrastructure
  • authentication
  • payment processing
  • analytics
  • customer support
  • email delivery
  • security and monitoring

These providers may access personal information only as needed to perform services for us.

B. Team collaboration features

If your account supports multiple users, information within your organization’s workspace may be visible to authorized users you or your organization invite or permit to access the account.

We may disclose information if required to do so by law or if we reasonably believe disclosure is necessary to:

  • comply with legal process or government requests
  • enforce our agreements
  • investigate fraud, security, or technical issues
  • protect the rights, property, or safety of BlueBarn, our users, or others

D. Business transfers

If BlueBarn is involved in a merger, acquisition, financing, reorganization, asset sale, or bankruptcy, information may be transferred as part of that transaction.

7. Data Storage and International Transfers

Customer data may be stored and processed in the United States. If you access the service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. Those jurisdictions may have data protection laws different from those in your location.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

  • provide the services
  • maintain your account
  • comply with legal, tax, accounting, and regulatory obligations
  • resolve disputes
  • enforce our agreements

We may retain different categories of information for different periods. For example:

  • account information: for the life of the account and a reasonable period afterward
  • billing and transaction records: as required for legal and tax compliance
  • support communications: as needed for support history and legal purposes
  • security logs: for fraud prevention, system integrity, and incident investigation

9. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your login credentials and for notifying us promptly of any suspected unauthorized use of your account.

10. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • access personal information we hold about you
  • request correction of inaccurate information
  • request deletion of your information
  • object to or restrict certain processing
  • request portability of certain information
  • withdraw consent where processing is based on consent

To exercise any applicable rights, contact us at support@bluebarn.app.

We may need to verify your identity before fulfilling a request. We may also deny or limit requests where permitted by law.

11. U.S. State Privacy Rights

If you live in a U.S. state with applicable privacy laws, you may have additional rights under state law, subject to exemptions and verification requirements. These may include rights to know, access, delete, correct, or opt out of certain processing activities.

BlueBarn does not sell personal information. If we engage in cross-context behavioral advertising or similar targeted advertising activities covered by applicable law, you may have rights to opt out where required.

12. California Notice

If California law applies to your information, you may be entitled to certain rights, including the right to know what personal information is collected, used, disclosed, or retained, and the right to request deletion or correction of certain personal information, subject to legal exceptions.

To submit a request, contact us at support@bluebarn.app.

13. Children’s Privacy

BlueBarn is intended for business and operational use by barn owners, operators, and authorized staff. Our services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

14. Third-Party Links and Services

Our website or app may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third parties. Your use of third-party services is governed by their own terms and privacy policies.

15. Account and Workspace Data

If you use BlueBarn through a business, barn, or organization account:

  • the account owner or administrator may control the workspace
  • administrators may be able to access, manage, or remove account data associated with that workspace
  • invited users may view and update information according to the permissions available in the system

If you are using BlueBarn on behalf of an organization, your organization may also be a controller of certain data you submit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version on this page and update the “Last Updated” date above. Your continued use of the services after changes become effective means the updated Privacy Policy applies going forward.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:

Bradshire Mountain LLC
Email: support@bluebarn.app
Address: 4812 Whaler, San Antonio, Texas 78245, USA